At Reliant Rehabilitation we are committed to adhering with the laws and regulations that govern the provision of healthcare services. The Company’s success depends on our ability to monitor our compliance with applicable Federal and State statutes and to prevent waste and abuse. Reliant Rehabilitation is nationally recognized by our successful patient outcomes, compliance with laws and regulations and success rates with medical review. This accomplishment is accredited to our ability to develop and implement training for our team so they can strive to “Make a Difference Where it Counts”.
Reliant has adopted a compliance program called, “Do the Right Thing”. Our program is designed to ensure that we provide each team member with the necessary tools in all aspects of the ever-changing federal, state and local rules and guidelines related to billing, supervision, patient rights and specific policy and procedures that impact our business. This provides all team members with the same opportunity for excellence in our effort to adhere to laws and regulations that govern payment for our services.
Our Compliance Department provides routine monitoring, educational courses and follow through for specific key indicators designed to measure performance related to compliance with standards of practice, ethics, billing and other policies and procedures.
- Attendance and Environment
- Provision of Services
- Maintenance of Medical Records
- DOR Competency
- Survey Preparedness
Each key indicator has multiple components that measure performance of quality assurance, data analysis, accuracy and proficiency to meet Reliant Rehabilitation’s expectation of excellence for compliance.
The Compliance Department is available to any team member who has key indicator questions with anonymity by calling the Compliance Hotline at 877.562.5796 or by emailing: