Clinicians Who Inspire – Krista LaFollette – July 2023

This month, our Clinician Who Inspires is Krista LaFollette, Champion Level I Therapist, DOR and COTA at Southern Hills Specialty Care. Krista shared her belief that authentic engagement with others is key to success as a team member in the skilled nursing facility. Whether that consists of a friendly hello to a resident, small talk with nursing staff, or sharing a smile with someone in the kitchen, Krista believes that being personable and recognizing others facilitates an open dialogue that will lead to positive outcomes.

Krista reflected on some of the lessons she has learned over her years as a therapist and DOR, including the importance of being willing to learn and ask questions. She shared that though she is confident in her skills as a clinician, she recognizes that having an open mind to the varying needs of each resident, across a wide range of diagnoses, is crucial in providing patient-specific, best in practice care. “We can’t know every diagnosis, or how it will affect each patient, but we can always continue to learn as we go.”

One of the things that Krista has learned from her residents is that creative treatment interventions can not only be effective, but also fun. Krista and her team make an effort to incorporate holiday preparation and celebration into their therapy sessions to keep spirits high while simultaneously working on functional goal targets. Holiday door decorating with wrapping paper, cut out letters, or creating paper chains to countdown the special day, are just a couple of examples.

Krista’s care for others, both teammates and residents, was evident in her shared insights. Thank you for your care, Krista—it is an inspiration to us all!   

Clinicians Who Inspire – Colby Millen – June 2023

This month’s Clinician Who Inspires is Colby Millen, DOR and PTA at Forest Haven Nursing Home. Colby spoke quite a bit about taking a comprehensive approach to patient care. He and the therapy team use innovative thinking to foster successful patient outcomes.   Colby elaborated about a particular patient who had trouble stopping while ambulating, walking directly into walls in front of him.  This is where creative thinking was utilized. A remote-controlled car was placed at the end of the hallway. The patient was told that if he stopped before the car, not running into it, then it would be his turn with the remote.  The continuation of this person-centered approach worked, and the patient’s family was stunned by the success.

In addition, Colby credits interdisciplinary collaboration as a major asset to patient care planning. An example of this is the Fall Team at his facility. During root cause analysis discussions regarding a resident who was falling frequently, Colby remembers reaching out to the clinical team for any additional guidance. One of the suggestions was to “go back to the basics.” Colby and the team implemented the patient’s favorite music and prior occupation into skilled therapy sessions. They were amazed that “going back to the basics” proved to be the intervention that was successful. Interdisciplinary collaboration also shines in group therapy at Forest Haven Nursing Home.

Colby spoke about the good relationship between the therapy team and nursing at his facility. He said therapy and nursing share in-depth discussions about any patient changes and difficulties. He stressed the importance of bringing concerns immediately to nursing so they can act quickly and vice versa with nursing communicating with therapy.

Finally, Colby spoke about attending this month’s Lunch and Learn webinar. The presenter said something that really resonated with Colby, “What you do for me, you take from me.” Colby used the example of a patient who can transfer out of bed on their own but needs a little more time. If care staff helps this patient instead of allowing the patient to do this on their own, potentially, the resident could eventually lose that skill and ability. Colby, your thoroughness, critical thinking, and care for not just your patients, but also the therapy team and nursing staff, is an inspiration to us all! Thank you for being a Clinician Who Inspires!

Clinicians Who Inspire – Sylvia Calhoun-Daniel – May 2023

Our Clinician Who Inspires this month is Sylvia Calhoun-Daniel, Champion Level I Therapist, Speech-Language Pathologist and Director of Rehab at New Iberia Manor North. Sylvia believes that balance is the key to being a successful clinician and rehab director.  She finds her work to be incredibly rewarding and attributes her ability to strike a balance with her job duties to the exceptional team she works with.

Sylvia reflected on lessons learned over the past 3 years, including how therapy and nursing worked together to ensure resident wellness remained top priority. She witnessed physical therapy walking patients to have their weights taken, morning therapy groups focusing on oral hygiene, and other examples of interprofessional collaboration while targeting therapy goals. She states, “Covid taught us that we really need each other” and credits teamwork to having such a close-knit staff.

One of Sylvia’s favorite treatment interventions is the SLP Lunch Date she holds with her patients when they are mastering swallowing techniques or have had a diet upgrade. These celebratory lunches are held in the gym, where she invites the resident’s loved ones to join them for a meal. This is not only an opportunity to provide therapeutic trials but also a purposeful time for Sylvia to provide caregiver education and safe swallowing strategy training. She goes above and beyond to make the lunch extra special, whether it’s with a slushy from Sonic that one resident was craving or a specially requested pasta dish from a daughter.Discover the unique vaping experience with iGet Moon, a product that combines sleek design with advanced technology. Catering to diverse consumer groups, from casual users to vaping enthusiasts, iget moons offer a range of flavors and nicotine levels. Their compact size and ease of use make them perfect for on-the-go lifestyles, while the rich vapor production ensures satisfaction for all types of vapers. Experience the difference with iGet Moons today.

Sylvia’s message to other clinicians is simple: find balance and value each other. Thank you, Sylvia, for helping keep morale high and fostering an excellent team dynamic. Your unwavering dedication is an inspiration

Clinicians Who Inspire – Rhiannon Haynes, COTA/DOR – April 2023

This month we had the privilege of speaking with Rhiannon Haynes, COTA and DOR, Champion Level I, at Envive Healthcare of Hartford City, to share some insight and inspiration from clinicians in the field. As we discussed treatment interventions and interdisciplinary communication, it was evident that Rhiannon brings “good vibes only” everywhere she goes.

Rhiannon encourages therapists to have no fear in thinking outside the box, trying new things, and reaching out to colleagues when it comes to providing the best treatment for residents. She shared the importance of humor, positivity, and patient-centered goals to motivate residents to not only participate, but also enjoy their therapy sessions. Recently, the therapists at Hartford City have incorporated the use of ‘Alexa’ in their therapy gym. Whether it be to play music during exercise, practice communication skills with Q&A, or to catch up on the week’s weather forecast, it has proven to bring something extra to therapy. Rhiannon also shared that holiday groups to create crafts and door decorations help brighten the halls of their community.

The staff at Rhiannon’s facility share the common goal of being there for one another so that ultimately, they can be their best for their residents. She spoke of the interdisciplinary team as a “family unit” that values each person’s role in overall cohesion and communication. “We all talk to one another with openness and common respect. We treat each other how we want to be treated, and that makes it easy for good vibes.”

Rhiannon- thank you for sharing your good vibes with your residents, your “family unit”, and your therapy peers! You are an inspiration, and your care matters!

Clinicians Who Inspire – Richa Kohli, PT – March 2023

Richa Kohli, PT has worked in several different settings and with various patient populations. For the last 7 years, Richa has worked solely with geriatrics which is unequivocally her favorite. When it comes to providing physical therapy (PT) to geriatrics, Richa states it’s all about “being patient.” Richa, who also has a Master’s Degree in Clinical Psychology, says that when she intently listens to her patients they reciprocate and are more prone to listen to what she has to tell them in relation to PT. Richa also spoke of how important it is to make treatment personal and to take into consideration what the patient wants to do. Embracing what your patient needs or wants helps to avoid treatment becoming mundane.

Richa talked greatly about the fun group activities that her team is a part of. They partner twice a week with activities for group and find that this interdisciplinary approach allows for better coordination and participation.  

As the sole PT in her facility, Richa doesn’t miss a chance to encourage her peer therapists to broaden their knowledge base. Richa enjoys taking courses on Reliant U and reviewing journal articles to grow her skill set and equip herself with knowledge to provide evidence-based treatment.

Richa, thank you for all you do for your residents and fellow therapists. Thank you for reminding us to always listen empathetically and continue to learn and grow daily to positively impact our patients’ lives. You are an inspiration and your care matters!

Clinicians Who Inspire – February 2023 – Dana Marsh

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Dana Marsh, Champion Level I Therapist, Speech-Language Pathologist and Director of Rehab at Spring Valley Care Center. Dana states, “You’re never going to regret being kind.” Her favorite part of working in long-term care is being able to utilize her speech pathology skillset to improve outcomes with the added bonus of incorporating small acts of kindness that make a huge difference in patients’ lives.

Dana holds regular morning groups (pictured here) where patients are guided through skilled prompting, modeling, and use of compensatory strategies to share current events, games, snacks, and coffee while targeting their speech and language goals.

For clinicians looking to further their knowledge with education courses, Dana recommends Clinical Effects and Considerations of Stroke Based on the Affected Region of the Brain, a Reliant University course she completed that describes common clinical manifestations of stroke based on the affected region of the brain, and discusses the implications on treatment strategies and consideration.

Dana values student internships at her facility from local universities. She enjoys the mentorship opportunities it presents and has even gained additional team members from these placements. Her biggest piece of advice to her clinical colleagues is to work together with all the various departments in the facility. She feels that working together with all departments ensure that everyone feels valued and unified in the overall goal to ensure that patients are receiving the best care. Thank you, Dana, for sharing your passion and creativity with your patients, interdisciplinary team, and therapy peers!

 

Clinicians Who Inspire – January 2023 – Karla Ashley

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Karla Ashley, Champion Level I Therapist, occupational therapist and Director of Rehab at Vicksburg Convalescent Home. Through facilitation of resident opportunities for social interaction and participation in activities that stimulate the mind, body and spirit, Karla finds meaning in her every day as a therapist in the skilled nursing facility.

During the interview, Karla discussed some of the fun group therapy activity ideas they have implemented recently at their facility. Dancing groups, indoor/outdoor gardening activities, and an annual Mardi Gras parade—complete with beads, masks, pies, and a king and queen, are just a few of the examples provided. She shared the many benefits and positive outcomes they’ve seen through these groups, including improved balance, coordination, cognition, and morale amongst participants.

Karla shared that though she has worked in various settings throughout her 30-year career, she loves working in the skilled nursing facility setting. “The residents become your family. You’re there with them through it all. Even those that come and go; they come back to us when they need it. They come to love and respect us as much as we love and respect their needs.” Thank you, Karla, for sharing your passion and creativity with your patients, interdisciplinary team, and therapy peers!

Clinicians Who Inspire – December 2022 – Hensen Keetch

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Hensen Keetch, Champion Level II therapist and physical therapist at Canyon Rim Care Center. Through creativity and recognizing each patient’s individuality, he continues to have an impact in meaningful ways.

During the interview with Hensen, it was noted that he has a deep understanding of person-centered care and brings that into his daily treatment interventions. During group activities, Hensen and the other group participants learned that one patient previously played basketball overseas and another patient was the scorekeeper for the local NBA team. These discoveries led to additional activities, discussions, and connections within groups. He also shared an example of a patient who was a former high school soccer player.  With this knowledge, the team intertwined soccer into treatment; what better way to challenge balance than with passion for the game?  

Hensen knows that interdisciplinary team communication and education are keys to patient success. As an advocate for fall prevention and intervention, he meets with the nursing staff to discuss individualized strategies and plans for fall reduction and recovery after every reported fall. 

Hensen, thank you being a clinician who inspires your patients, the interdisciplinary team, and your therapy peers! 

Clinicians Who Inspire – November 2022 Kristin Jacobson-Messner

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Kristin Jacobson-Messner, Champion Level I Therapist, SLP and Director of Rehab at Avalon Health Care in Madera. Through her creativity and positive outlook, she continues to have an impact in meaningful ways.

Through creating colorful, personalized memory books; incorporating seasonal treats during dysphagia treatments (e.g., pumpkin pie), or decorating the gym, Kristin strives to keep her interventions person-centered. She also credits the entire team at the facility for having a united attitude when it comes to caring for the residents. Oftentimes, the activities team will collaborate and work with the rehab team to continue with tasks and exercises residents have achieved in therapy, helping to carryover functional gains and compensatory strategies.

For personal growth in her field, Kristin really enjoys participating in CEUs offered through Reliant U. Her favorites are those focused on dysphagia.

Thank you, Kristin and team, for fostering friendships, teamwork, creativity and innovation; and for being clinicians who inspire each other, your patients, and all your therapy peers! 

Clinicians Who Inspire – October 2022 Laura Redd, COTA

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Laura Redd, COTA/Director of Rehabilitation and Champion Level II therapist at Huntsville Health Care Center. During the interview, she explained that she has always worked in skilled nursing. She was originally employed as a CNA, then worked as a rehabilitation tech for seven years before becoming a COTA and then Director of Rehabilitation. Her unique background has provided insight into how to bridge the gap of communication between therapy and nursing.

Laura is passionate about ensuring patients have as many opportunities as possible for out-of-bed engagement. As a Champion Level II therapist, she provided education to nursing staff concerning the need for residents to be out of bed, not only for therapy, but also for meals and activities as the research supports out of bed activities improve overall wellbeing and quality of life. Her presentation was used to develop a resource for Reliant about the benefits of social interaction and physical activity, click HERE for a glimpse at this resource. She indicated that once all staff understand that the purpose of the patient being out of bed and engaged is “to maintain their functional level and prevent declines”, it becomes ultimately easier for everyone to work toward that goal.

Laura, thank you for all you do for your residents and nursing teammates, advocating for quality patient care, and for being a clinician who inspires your patients and your peers! 

Clinicians Who Inspire – October 2022 Daisy Franklin, PT

When Daisy Franklin, PT, started her career 17 years ago, she was sure pediatrics was the setting for her. That is, until a friend referred her to a SNF, where she took the job and has been at her current facility now for 15 years. Daisy loves her residents and truly enjoys hearing their life experiences while gaining knowledge from them daily.

As DOR and part of the therapy team, Daisy interacts with all facility staff and says they are like one big family. She and most of her co-workers have been in this facility for 5+ years which supports that feeling of family; they have been through a lot together.  

Fun isn’t just reserved for the therapists; Daisy and her co-workers enjoy making therapy fun for the residents too! The residents look forward to the cooking groups hosted by multiple disciplines. Daisy has personally witnessed the benefits group therapy has to offer, including increased socialization and increased peer interaction and support to encourage residents to do their best.

Daisy has achieved Champion Level 1 focusing on wound care. Climbing the Clinical Ladder has allowed her the opportunity to partner with the facility’s wound care physician to address wounds and accelerate the healing process with modalities. After achieving Champion Level 1, Daisy encouraged her peer therapists to pursue their own Clinical Ladder achievements. Daisy hopes to be able to see the whole rehab team ascend the Clinical Ladder and equip them with a plethora of knowledge to treat their patients.

If Daisy had to offer advice to her fellow therapists, she said it would be to practice patience and compassion in conjunction with their professional skills. Daisy, and team, thank you for all do for your residents and fellow therapists. You truly are an inspiration!

Clinicians Who Inspire – August 2022 Cheri Shefler, SLP/DOR

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Cheri Shefler, Champion Level I Therapist, SLP and Director of Rehab at Willow Springs Rehabilitation and Healthcare Center. Cheri points out that it is important to have a positive environment where the therapy team and the facility staff can share a true camaraderie in order to facilitate a team approach in their patients’ care. She enjoys being a positive spirit and cheerleader for her colleagues.


Cheri explains that it is also important to have time together as a team. Food often wins the heart, so ordering lunch in or bringing favorite dishes to a holiday potluck are a few favorite ways they celebrate and grow as a team.


To fill her own cup, Cheri finds it rewarding to supervise and guide newly graduated SLPs in their Clinical Fellowship Year (CFY), especially those with little to no experience in the skilled nursing setting. She enjoys the fresh ideas and activities that the new and upcoming SLPs bring to the table and also guiding them to develop treatment interventions that are appropriate for each of their patients.


As opportunities open back up, Cheri looks forward to engaging team members and residents in Carnival Day! This day involves setting up carnival activities within the rehab gym and encouraging all patients and caregivers to participate in the fun, including group activities like tossing water balloons. Thank you, Cheri and team, for being clinicians who inspire each other, your patients, and all your therapy peers!

Clinicians Who Inspire – July 2022 Lynne Steeber

Clinicians Who Inspire

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Lynne Steeber, Champion Level I Therapist, OTR/L and Director of Rehabilitation at Majestic Care of New Haven. Lynne shared that being organized, keeping a goal-oriented mindset, and providing positive feedback to those around her are ways in which she finds success. Lynne touched on what some of the benefits of this communication have looked like at her site, recognizing the importance of being able to work together to identify and meet patient needs to promote their quality of life. She also discussed the importance of open communication and availability to support the facility staff, whether that be to discuss a noted change in a patient, or provide assistance or training, when needed. Thank you, Lynne, for sharing your positive energy with those around you and ensuring that patients receive the care that they need.  

Clinicians Who Inspire – June 2022 Alaynna Hebert Savoy

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Alaynna Hebert Savoy, Director of Rehabilitation/PTA/Champion Level II therapist at New Iberia Manor South. Alaynna loves to incorporate music into therapy interventions. She explained interventions aren’t always going to be textbook. “You have to throw in fun stuff to keep your patient’s interest. Be flexible and creative.” Alaynna loves to work on dynamic reaching through dancing whether seated in a chair or in standing. She reports dancing to music always puts a smile on her patients’ faces. Alaynna also incorporates music in group interventions using a therapy ball to play “hot potato”. When the music stops, the person holding the ball has to do individualized exercises such as leg kicks or sit to stands. Her patients like group because it’s something different from individual therapy sessions. Alaynna also talked about the importance of positivity. She said “I try to make sure I’m happy. They don’t need to see someone with a sad face, they need to see me with a smiling face.” Thank you, Alaynna, for being creative, putting smiles on your patients’ faces, and inspiring your therapy peers.

Clinicians Who Inspire – May 2022 Halen Coker

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Halen Coker, DOR/SLP/Champion Level I Therapist at Pierremont Healthcare Center in Louisiana. Halen loves the added opportunities to communicate with family and caregivers in her role as DOR. As an SLP, she continues to expand her clinical skills by completing CEUs offered in Reliant University. She especially appreciates those courses targeting dysphagia and dementia. To target communication skills, Halen often plays various resident-preferred board and card games in a group setting. Recently, her focus has been on residents experiencing weight loss. She is working with the interdisciplinary team to brainstorm and utilize strategies to enhance the dining experience and improve mealtime intake. Halen attributes the positive vibes in the gym to the amazing team of clinicians she works with and their close collaboration. Not only do they continue to make the gym a fun and active place to be, but they also work to spread that positivity throughout the facility. She states, “this is their home, we have to make it happy.” Thank you, Halen and team, for being clinicians who inspire each other, your patients, and all your therapy peers!

Clinicians Who Inspire – April 2022 Alyssa Stead

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month, we spoke with Alyssa Stead, COTA/DOR and Champion Level II therapist from Avalon Care Center Sonora. Alyssa shared that though there have been challenges over the past two years, a shifted mindset has allowed the therapy team and residents something to look forward to.

As residents within the dementia unit were isolated from typical routines and interactions during the pandemic per federal guidance, Alyssa and her team took the initiative to create opportunities for meaningful participation. They obtained information about their residents’ interests and created kits that included materials for activities according to those interests. Through participation in these activity kits, Alyssa saw not only satisfaction from the residents, but also a decrease in some of the potential challenging behaviors that presented on their dementia unit. This successful intervention was something that both the residents and therapists could be excited about.

Even as the residents begin to regain a sense of normalcy, these activity kits remain relevant and beneficial. Alyssa Stead, COTA/DOR shared a quote that has always stuck with her, “People don’t care how much you know, until they know how much you care.” Taking the time to learn what is meaningful and motivating to a resident can go a long way in showing that you care.

Thank you, Alyssa and team at Avalon Care Center Sonora, for shifting your mindset and exemplifying Care Matters!

Clinicians Who Inspire – March 2022 Yvette Aquino-Luna

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month, we spoke with Yvette Aquino-Luna, Champion Level II therapist, OTA/DOR at Murrieta Health and Rehab.  Yvette shared that there have been a lot of changes for her team over the past few years. Through the many changes, she has seen the team grow, becoming like a cohesive family.  While continuing to provide excellent patient care, they have learned more about each other, and have even volunteered to learn aspects of the DOR role.  She said, “I honestly couldn’t do this job without the team we have here!”  

Last year, they won several awards, receiving Visa gift cards as prizes. Yvette used them to purchase an escape room, team building activity.  She said the team enjoyed the activity so much that they are planning to do something else in the spring, perhaps an obstacle ropes course.  She noted, learning to communicate “makes a big difference when time gets tough.”

Yvette expressed that “teams need to feel appreciated.”  She has accomplished this by obtaining lunch donations from local restaurants during spirit weeks. Yvette says, “they take care of the patients, so I try to take care of them.”  Her advice for any team is to get to know your co-workers as we often “spend more time here at work than we do with our own families.”  Thank you, Yvette and team at Murrieta Health and Rehab, for remaining positive and adapting to help each other flourish.

Clinicians Who Inspire – February 2022 Kale Hintz

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month, we spoke with Kale Hintz, Mentor Therapist and PTA/DOR at Premier Estates of Kenesaw.  Kale says that the biggest tip he can share with fellow clinicians working during the COVID-19 pandemic is flexibility. From staffing challenges, patients and colleagues testing positive for COVID, to evolving procedural changes, being flexible and having a good team with you are key components to success. Kale reports that having a positive attitude has given his team the ability to make everything run smoothly for their patients and other staff members despite a high number of variables and obstacles. Thank you, Kale and team at Premier Estates of Kenesaw, for remaining upbeat and adapting as needed in order to help your patients and each other flourish.

Clinicians Who Inspire – January 2022 Cindy Akins

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. We spoke with Cindy Akins, Champion Level II Therapist and COTA/DOR. Cindy shared that effective time management, collaboration, and creativity have helped to maintain positive morale and success in her facilities.

Cindy spoke about some of the processes she uses to organize her time between the facilities where she provides care, highlighting the benefits of good organization in managing time while maintaining a positive attitude. She spoke to the importance of recognizing the impact of what we do as therapists: serve the needs of others, as a catalyst to motivate her to always keep keeping on.

Cindy also shared some innovative ideas for group therapy that have allowed residents to participate in functional, everyday activities that they enjoy. With facility and community collaboration, her facility was able to set up a fishing tournament for their residents using stocked water tanks, fishing poles, and therapeutic interventions. “We’re always trying to find activities that are functional, that will keep residents doing the things that they like.” This activity was such a hit that it is going to become an annual, community event. Cindy emphasized that therapeutic events like these become possible with the teamwork of all players on the interdisciplinary team.

Thank you, Cindy Akins, Champion Level II Therapist and COTA/DOR, for sharing your positivity and inspiration with those in your sphere of influence. You are making a difference!

Clinicians Who Inspire: September 2021 Melissa Huggins

Through the Clinicians Who Inspire series, we continue to share motivation, creativity, and inspiration from clinicians in the field. This month we spoke with Melissa Huggins, Champion Level II Therapist, PTA, and Director of Rehabilitation at Panora Specialty Care in Iowa.  Melissa states that dealing with the effects of COVID-19 really forced her to think outside the box.  She mentioned the need for creativity in therapy interventions to help encourage participation in sessions.  Melissa and her team like to use Reliant resources like A Year of Wellness to help generate creative ideas.  One of Melissa’s favorite activities has been card making with patients during therapy.  The patients worked on their individualized therapy goals in conjunction with making cards for other residents who weren’t getting as much interaction.  A lot of the residents knew of others who might benefit from a little “pick-me-up” card, but if not, the therapy staff assisted in making those connections.  As part of their therapy intervention, the patients were often able to deliver the cards to their resident friends in person.  Melissa reports that these cards made everyone, from the therapy staff to the residents, very happy!  These interactions helped residents who were spending more time in their rooms to socialize and, in some cases, even leave their rooms to connect with other residents.  Melissa also reports that pictures of residents in therapy sessions being featured on social media is seen as a privilege.  One resident even told her, “You’re going to make me a star!”  Not only are your residents STARS to us, Melissa, but you are also as is the entire team at Panora Specialty Care!

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